Privacy Policy
Effective Date
[Insert Effective Date]
Introduction
At Alluvi Healthcare ("Alluvi", "we", "us", or "our"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following categories of personal information:
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Full name
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Email address and contact information
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Billing and shipping addresses
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Order and transaction details
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Communications submitted through forms, email, or customer support channels
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Technical information such as IP address, browser type, operating system, and device information
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Website usage data collected through cookies and analytics technologies
How We Use Your Information
We use your personal information to:
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Process, fulfil, and manage orders
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Provide customer support and respond to enquiries
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Send order confirmations, updates, and service-related communications
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Improve our website, products, and user experience
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Detect, prevent, and investigate fraud or security issues
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Comply with legal, regulatory, and contractual obligations
We will only process your information where we have a lawful basis to do so.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Where necessary, we may share information with trusted third-party service providers, including:
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Payment processing providers
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Shipping and logistics partners
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Website hosting and IT support providers
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Analytics and security service providers
All third parties are required to protect your information and process it only for authorised business purposes.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information, including:
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Secure Socket Layer (SSL) encryption
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Restricted access to personal data
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Secure hosting environments
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Regular monitoring and review of security practices
While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal information
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Restrict or object to certain processing activities
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Request transfer of your data to another provider
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Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies and similar technologies to enhance functionality, improve user experience, and analyse website performance.
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, accounting, tax, and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites and encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality.
Any updates will be posted on this page together with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Alluvi Healthcare
Email: support@alluvihealthcare.com
Website: www.alluvihealthcare.com